Page 1 of 1

Phantom Shade Timer

Posted: Mon Apr 18, 2016 7:47 am
by tnewmex
I have 16 shades. Indigo 6 -> Autelis -> Somfy Universal II.

I disconnected Indigo 6. The Autelis webpage shows no timers. But... Every morning around 7:24am, one of my awnings goes up.

Any ideas on this?

Re: Phantom Shade Timer

Posted: Mon Apr 18, 2016 7:48 am
by tnewmex
(It is always the same awning.)

Re: Phantom Shade Timer

Posted: Mon Apr 18, 2016 6:47 pm
by autelis
Thanks for posting. Have you tried disconnecting the Somfy Universal II overnight to see if the problem continues? Which group number is affected? A factory reset should clear all timers. Was your setup working properly prior to these events?

Re: Phantom Shade Timer

Posted: Thu Apr 21, 2016 4:20 pm
by tnewmex
It is NOT the Autelis. Step by step, I unplugged everything and the Somfy shade still came down. After talking to the Somfy help desk, they said the shade has a timer in it (that is not visible to the common user).

Re: Phantom Shade Timer

Posted: Thu Apr 21, 2016 8:11 pm
by autelis
Thanks for providing the updated information.