SMTP connection not working

autelis
Site Admin
Posts: 1123
Joined: Tue Nov 30, 2010 1:02 pm

Re: SMTP connection not working

Post by autelis » Fri Mar 28, 2014 2:19 pm

Thanks for the information. Do you get the same error with the username and password fields blank? Also you can try:

In the Exchange console under server configuration:
Select hub transport.
Right click the client server and select properties.
Select the authentication tab.
Check the Basic Authentication checkbox.
Uncheck the Offer Basic only after TLS
Autelis.com Staff
brentprairie
Posts: 8
Joined: Tue Apr 10, 2012 10:04 am

Re: SMTP connection not working

Post by brentprairie » Tue Apr 01, 2014 9:20 am

Same error with or without field filled in.

New error with 'basic authentication' checked.

01T16:08:41.915Z,EX\Autelis,08D0FB954C159A17,3,10.100.100.5:25,10.100.100.38:1530,<,HELO NOTIFIER,
2014-04-01T16:08:41.919Z,EX\Autelis,08D0FB954C159A17,4,10.100.100.5:25,10.100.100.38:1530,>,250 mail.datalinkplus.com Hello [10.100.100.38],
2014-04-01T16:08:41.924Z,EX\Autelis,08D0FB954C159A17,5,10.100.100.5:25,10.100.100.38:1530,<,AUTH LOGIN,
2014-04-01T16:08:41.924Z,EX\Autelis,08D0FB954C159A17,6,10.100.100.5:25,10.100.100.38:1530,>,334 <authentication response>,
2014-04-01T16:08:41.929Z,EX\Autelis,08D0FB954C159A17,7,10.100.100.5:25,10.100.100.38:1530,>,334 <authentication response>,
2014-04-01T16:08:41.933Z,EX\Autelis,08D0FB954C159A17,8,10.100.100.5:25,10.100.100.38:1530,>,334 <authentication response>,
2014-04-01T16:08:41.937Z,EX\Autelis,08D0FB954C159A17,9,10.100.100.5:25,10.100.100.38:1530,>,334 <authentication response>,
2014-04-01T16:08:41.941Z,EX\Autelis,08D0FB954C159A17,10,10.100.100.5:25,10.100.100.38:1530,-,,Remote
2014-04-01T16:08:41.964Z,EX\Autelis,08D0FB954C159A18,0,10.100.100.5:25,10.100.100.38:1531,+,,
brentprairie
Posts: 8
Joined: Tue Apr 10, 2012 10:04 am

Re: SMTP connection not working

Post by brentprairie » Tue Apr 01, 2014 9:34 am

Success just achieved with 'basic authentication' checked (exchange hub transport) and 'user' and 'e-mail' filled in (autelis authentication).


Thanks for your help.
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